Office Assistant & Greeter

As the Covid Pandemic has an end in sight and a slow return to normal times continues, we are planning to expand our services.  We anticipate a high amount of Cremation Memorial Services from our families who had to put their grief and gather with friends and families on hold.  We want to offer the most dignified and memorable services for our families and are looking for the right person to help handle this. We offer outdoor open air options for memorial services and have locations to accommodate families with after service gathering places.

Full Job Description

We are a cemetery located in Paxton, Ma with an emphasis on customer service. We are looking for a highly organized and reliable office assistant to add to the team. This is a semi-part time position of 20 hours a week.

The right person should be friendly, reliable, highly organized & driven. We are a small team and require individuals who can multitask and work well with others.

Customer Service is our number one priority and therefor candidates must have excellent written and verbal communication skills, strong problem solving skills and should be dedicated to providing a great customer service experience.

Responsibilities will consist of; but are not limited to the following:

Write and distribute email, correspondence memos, letters, and forms on a daily basis

Answer and direct phone calls

Create and update records and databases

Organize and schedule appointments

Maintain filing systems

Update and maintain office policies and procedures

Maintain contact lists

Assist colleagues whenever necessary

Requirements:

Proven experience as an administrative assistant or office assistant

Proficiency in MS Office (MS Excel, MS PowerPoint, MS Word, MS Outlook)

Excellent time management skills and the ability to prioritize work and work independently

Attention to detail and problem solving skills

Social Media skills

Bi-Lingual a Plus

Job Type: Part-time

Pay:

Benefits:

  • Paid time off

Schedule:

  • Monday to Friday

Experience:

  • Customer Service: 2 years (Preferred)

Work Location:

  • One location

Typical start time:

  • Flexible

Typical end time:

  • Flexible

Company’s website:

  • www.wcmp.org

No one wants to think about this, but we all go through it at different times in our lives. As a leader in the area our job is to educate on many levels, cremation, veteran benefits, memorialization, and grief resources. This is a job we hold high regards, to educate the public so no one gets faced being alone and unaware when someone they loves passes away.

 

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